Help Center > General Question

General Question

HOW DO I CONTACT CUSTOMER SERVICE?

Bellefit Customer Service

Email: customerservice@bellefit.com

Live Chat: Click Here to start a conversation.

SMS (rates may apply): (954)507-2436


Bellefit Returns Department

1379 Shotgun Rd.

Sunrise, FL 33326, US

HOW DO I GET HELP?

Get in contact with us and our super speedy support team can help you out right away.


Our customer service team is available Monday - Friday 8am-4pm EST (exclusing US Federal Holidays) to answer any and all questions you might have.


By Chat: Tends to be the fastest way to get help.

By Email: Inquiries are responded typically within 48 business hours.

By Help Center: Most frequently asked questions.


Just CONTACT US. We're here to help!

WHAT IS YOUR DAMAGED/DEFECTIVE ITEM POLICY?

Occasionally, a product could get damaged in transit, or there may be a manufacturer’s product defect. With your help, we will ensure a timely and satisfying solution.


Products with factory defects, and any other problems originating prior to shipment and in-transit, will be handled differently than damaged products.


We ask that you report any product damages within 3 days of you receiving your order and defective products as soon as the damage occurs. After 30 days, Bellefit will make every attempt to replace your defective product, however charges may apply.


Replacements are sent free of charge and we will cover any return shipping costs and the shipping of the replacement product. We will send you return instructions accordingly. Do not discard the damaged or defective product until you receive instructions from Bellefit.

All claims require a digital image of the product.


Please understand that items that are found not cared as instructed may not be eligible for a replacement or may be subject to a fee. No refunds will be issued for defective products purchased over 30 days ago.


For help with a damaged/defective item, please CONTACT US.

IS BELLEFIT COVERED BY INSURANCE?

Health insurance providers are currently offering coverage for our Postpartum Girdles and Waist Trainers.


You may be eligIble to receive our doctor-recommended, medical grade products at either zero to no cost to you!


For more information on how to submit a claim to your insurance, please visit our insurance page 

Still Need Help?