30 Day Return Policy
Returns & Exchanges are Easy!
To initiate a return/exchange request for your order, please visit the link below:
You will be provided with your return/exchange instructions once you've initiated your request.
- Is it easy to return items?
Very easy! Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
- How soon will I get my refund/exchange?
- Approved refunds are typically processed within 30 calendar days from the date your return is received. The cost of your return prepaid label will be deducted from your refund amount.
- Approved exchanges are typically processed within 2-4 business days from the date your return is received. You will receive an invoice to cover the shipping costs of your exchange order. By default, the shipping method for your replacement order will be "USPS Priority Mail (2-3 business days)" for US orders, and "USPS Express International (3-5 business days)" for international orders (only when available).
- What items are returnable?
- Items purchased within the last 30 days.
- Unused, unworn, unmodified, unaltered, unstained or unwashed. Please note that if you return your merchandise and it is worn, damaged, stretched or stained it will be denied a return/exchange & returned back to you at your expense.
- What items are non-returnable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Shipping costs, once service has been rendered.
- All Panties
- Deals equal to or over 50% Off at time of purchase.
- I am an international customer, how do I initiate a return/exchange request?
- If your order was shipped to an international address, please send us an email at firstname.lastname@example.org with your order # and request so we can provide you with your return instructions and return packing slip.
- Exchanges: We are unable to process exchanges at this time. If another size or style is needed, we recommend you return and reorder.
Missing Package Policy
If you experience problems with the delivery of your order, contact Bellefit Customer Service immediately for assistance.
- Report to email@example.com
- Missing packages must be reported within 3 calendar days after package is marked “delivered” by the carrier.
- Bellefit will initiate an investigation with the carrier.
- There will be no refunds issued on missing packages.
- Hang tags Attached
- No Stains
- No Stretches
- No Rips/Tears
You can also chat with us or write us here: firstname.lastname@example.org