Return Policy
30 Day Return Policy
Returns & Exchanges are Easy!
To initiate a return/exchange request for your order, please visit the link below:
You will be provided with your return/exchange instructions once you've initiated your request.
RETURN QUESTIONS:
Very easy! Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
- Approved refunds are typically processed within 30 calendar days from the date your return is received. The flat rate cost of your return prepaid label of $7.95 will be deducted from your refund amount.
- Approved exchanges are typically processed within 2-4 business days from the date your return is received. You will receive an invoice to cover the flat rate shipping cost of $7.95 for your exchange order. By default, the shipping method for your replacement order will be "USPS First Class Mail (5-7 business days)" for US orders, and "USPS Express International (3-5 business days)" for international orders (only when available).
- Items purchased within the last 30 days.
- Unused, unworn, unmodified, unaltered, unstained or unwashed. Please note that if you return your merchandise and it is worn, damaged, stretched or stained it will be denied a return/exchange & returned back to you at your expense.
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Shipping costs, once service has been rendered.
- All Panties
- If your order was shipped to an international address, please send us an email at help@bellefit.com with your order # and request so we can provide you with your return instructions and return packing slip.
- Exchanges: We are unable to process exchanges at this time. If another size or style is needed, we recommend you return and reorder.
Missing Package Policy
- Report to help@bellefit.com
- Missing packages must be reported within 3 calendar days after package is marked “delivered” by the carrier.
- Customer must initiate an investigation with the carrier (open a claim)
- There will be no refunds issued on missing packages.
Product Condition
Please note that we can only accept returns and exchanges for items that match the following conditions:
- Unused/Unworn/Unwashed
- Hang tags Attached
- No Stains
- No Stretches
- No Rips/Tears
We recommend wearing underwear and/or thin leggings when trying on your girdle to avoid damaging the garment which will facilitate your return or exchange.
You can also chat with us or write us here: customerservice@bellefit.com